Privacy Policy
Last Updated: March 19, 2026
TwoShore Solicitors is committed to protecting your privacy and personal data. This policy explains how we collect, use, and protect your information in accordance with UK GDPR and UAE data protection laws.
Table of Contents
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Professional Information: Job title, company name, professional qualifications
- Legal Matter Information: Case details, legal documents, correspondence
- Financial Information: Payment details, billing information
- Communication Records: Emails, phone calls, meeting notes
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browsing behavior and preferences
- Technical information about your device
- Usage statistics and analytics data
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Legal Services: To represent you and handle your legal matters
- Client Communication: To contact you about your case and provide updates
- Billing and Administration: To process payments and maintain client records
- Legal Compliance: To comply with legal obligations and professional standards
- Website Improvement: To enhance our website and services
- Marketing Communications: To send newsletters and legal updates (with consent)
3. Information Sharing and Disclosure
We may share your information with:
- Third-Party Service Providers: IT services, payment processors, document management
- Legal Authorities: When required by law or court order
- Professional Advisors: Experts consulted for your legal matter
- Successors: In connection with a merger or business transfer
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encrypted data transmission and storage
- Secure access controls and authentication
- Regular security audits and assessments
- Staff training on data protection
- Incident response procedures
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Your Rights
Under data protection laws, you have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in structured format
- Right to Object: Object to processing based on legitimate interests
- Rights Regarding Automated Decision-Making: Not be subject to automated decisions
To exercise these rights, please contact our Data Protection Officer using the details below.
6. Cookies and Tracking
Our website uses cookies and similar technologies:
- Essential Cookies: Required for website functionality
- Analytical Cookies: Help us understand website usage
- Functionality Cookies: Remember your preferences
- Advertising Cookies: For targeted advertising (with consent)
You can control cookie preferences through your browser settings.
7. Data Retention
We retain your personal information for:
- Active Client Files: Duration of the legal matter plus applicable limitation periods
- Closed Client Files: Minimum 6 years as required by professional regulations
- Marketing Data: Until you withdraw consent or request deletion
- Website Analytics: Aggregated data for business improvement
8. International Data Transfers
Your information may be transferred to and processed in countries outside your residence, including:
- Data stored on secure cloud servers with appropriate safeguards
- Transfers to our Dubai office for cross-border legal matters
- Third-party service providers in different jurisdictions
We ensure adequate protection through standard contractual clauses and compliance with applicable laws.
9. Children's Privacy
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
10. Policy Changes
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Significant changes will be communicated to you directly.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
Email: privacy@twoshoresolicitors.com
Phone: +44 20 1234 5678
Address:
TwoShore Solicitors
Data Protection Officer
123 Legal Street
London, WC1A 1AA
United Kingdom
You also have the right to lodge a complaint with the relevant supervisory authority:
- UK: Information Commissioner's Office (ICO)
- UAE: Federal Competitiveness and Statistics Centre