Terms of Service

1. Acceptance of Terms

By accessing or using the TwoShore Solicitors website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms constitute a legally binding agreement between you and TwoShore Solicitors, a legal practice registered in England and Wales and operating in the United Arab Emirates.

2. Legal Services

Scope of Services

TwoShore Solicitors provides legal services in the following areas:

• Corporate and Commercial Law
• Real Estate Law
• Immigration Law
• Family Law
• Litigation and Dispute Resolution
• Banking and Financial Law

Service Limitations

Our services are subject to:

• Professional regulatory requirements
• Conflict of interest considerations
• Geographic and jurisdictional limitations
• Availability of qualified personnel
• Client cooperation and provision of information

3. Client Obligations

As our client, you agree to:

• Provide Accurate Information: Furnish complete, accurate, and truthful information relevant to your legal matter
• Timely Cooperation: Respond promptly to requests for information and documentation
• Honest Communication: Disclose all material facts and circumstances
• Compliance with Legal Advice: Follow our professional recommendations and legal requirements
• Respect Professional Standards: Treat our staff with courtesy and respect

Failure to meet these obligations may affect the quality of service and our ability to represent you effectively.

4. Fees and Payment

Fee Structure

Our fees are based on:

• Time-based charging: Hourly rates for professional services
• Fixed fees: Agreed lump-sum amounts for specific matters
• Contingency fees: Where permitted by law and professional rules
• Disbursements: Out-of-pocket expenses incurred on your behalf

Payment Terms

Payment obligations include:

• Payment upon receipt of invoice unless otherwise agreed
• Late payment interest at prevailing legal rates
• Security for costs may be required for certain matters
• Right to suspend services for non-payment

Refunds

Fees are generally non-refundable once services are performed, except as required by law or professional regulations.

5. Confidentiality

We maintain strict confidentiality regarding all client information and communications in accordance with:

• Solicitors' Code of Conduct
• Data Protection Legislation
• Professional privilege and duty of confidentiality

Confidentiality may be limited by:

• Legal professional privilege waivers
• Court orders or legal requirements
• Professional regulatory investigations
• Consent to disclose specific information

6. Limitation of Liability

Professional Liability

Our liability for professional services is governed by:

• Solicitors' negligence claims through legal professional indemnity insurance
• Statutory limitation periods
• Professional regulatory standards

Website Liability

Our liability for website use is limited to:

• Direct damages arising from website malfunction
• Loss of data or business interruption
• Maximum aggregate liability as permitted by law

We exclude liability for indirect, consequential, or special damages to the fullest extent permitted by law.

7. Website Use

You agree to use our website in accordance with these terms:

• Lawful Purpose: Use only for legitimate legal research and communication
• No Unauthorized Access: Do not attempt to breach security measures
• Content Restrictions: Do not upload harmful or inappropriate content
• Account Security: Protect your login credentials and notify us of unauthorized access
• Compliance: Adhere to all applicable laws and regulations

We reserve the right to terminate access for violations of these terms.

8. Intellectual Property

Our Intellectual Property

All content on our website, including but not limited to:

• Text, graphics, logos, and images
• Software and website design
• Legal articles and publications
• Trademarks and service marks

Remains our exclusive property and is protected by copyright and trademark laws.

Client Materials

You retain ownership of materials you provide to us, subject to our right to use them for providing services and complying with legal obligations.

9. Dispute Resolution

Informal Resolution

We encourage resolving disputes through direct communication with our management team.

Formal Procedures

If informal resolution fails, disputes may be resolved through:

• Professional Complaints: Through the Solicitors Regulation Authority (SRA) or Dubai Legal Affairs Department
• Mediation: Through approved mediation services
• Arbitration: As provided in our client engagement letters
• Court Proceedings: Subject to applicable limitation periods

10. Termination

By Client

You may terminate our services by providing reasonable notice in writing, subject to:

• Payment of fees for services already rendered
• Return of client documents and property
• Professional obligations to complete ongoing matters

By TwoShore Solicitors

We may terminate the client relationship for reasons including:

• Non-payment of fees
• Breach of these terms
• Conflict of interest
• Professional misconduct by client
• Regulatory requirements

11. Governing Law

These Terms of Service are governed by:

• English Law: For services provided in the UK and general website use
• UAE Law: For services provided in the UAE and local matters
• Applicable International Law: For cross-border transactions and disputes

Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise agreed.

12. Changes to Terms

We reserve the right to modify these terms at any time by:

• Posting updated terms on our website
• Notifying clients of material changes
• Obtaining consent for significant modifications

Continued use of our services after changes constitutes acceptance of the revised terms.

13. Contact Information

For questions about these Terms of Service or to report concerns:

For regulatory complaints:

• England and Wales: Solicitors Regulation Authority
• United Arab Emirates: Dubai Legal Affairs Department